Question 1

How do breaks work for employees under and over 18?

Accepted Answer

There are different break rules for employees under and over 18:

Under 18:
- For 4-4.25 hours: 15 minutes paid break
- For 4.5-8.25 hours: 15 minutes paid break + 30 minutes unpaid break
- For 8.5-9 hours: 2x 15 minutes paid break + 30 minutes unpaid break
- For 9.25-10 hours: 2x 15 minutes paid break + 2x 30 minutes unpaid break

18 and over:
- For 4-5.25 hours: 15 minutes paid break
- For 5.5-8.25 hours: 15 minutes paid break + 30 minutes unpaid break
- For 8.5-9 hours: 2x 15 minutes paid break + 30 minutes unpaid break
- For 9.25-12 hours: 2x 15 minutes paid break + 2x 30 minutes unpaid break

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 2

When does my break start and end?

Accepted Answer

Your break starts when you leave your workplace and ends when you return. The time needed to walk to and from the canteen/break room is part of your break time. Plan your breaks in consultation with your supervisor and colleagues.

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 3

I have 2 shifts in one day, how much break do I get?

Accepted Answer

When you work multiple shifts in one day, breaks are calculated based on your total scheduled hours for that day. If this means additional breaks need to be added, you can take these during one of your shifts in consultation with your supervisor. For example: if you have two 4-hour shifts, you are entitled to breaks according to the schedule for an 8-hour workday.

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 4

When are you entitled to meal allowance?

Accepted Answer

You are entitled to a meal allowance if you:

- Work more than 4.5 hours in a day
- AND you work past 19:00

If you are 18 or older and have a shift duration of 4.75, 5.00, or 5.25 hours, you can choose to convert your 15-minute paid break into a 30-minute unpaid break. You can request this from your supervisor to have it adjusted in the schedule.

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 5

How does deposit work in my meal allowance?

Accepted Answer

If you are entitled to meal allowance and you buy a meal at Albert Heijn, the deposit for items like bottles or containers is also reimbursed. This deposit is yours to keep and you can return the items yourself.

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 6

I'm pregnant, am I entitled to more breaks?

Accepted Answer

Yes, as a pregnant employee, you are entitled to additional breaks. You can take one or more extra breaks that together amount to a maximum of one-eighth of your working time. For example: during an 8-hour workday, you are entitled to a maximum of 1 hour extra break time. Discuss with your supervisor how best to schedule these additional breaks.

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 7

When is my salary paid during holidays?

Accepted Answer

If a payment day falls on a holiday, your salary will be paid on the next working day. This is because banks don't process payments on holidays. You can find the exact payment dates for 2025 and 2026 on the homepage of this website.

Question 8

How can I add my payment dates to my calendar?

Accepted Answer

You can find the 2025 and 2026 pay dates on the homepage of this website. From there you can subscribe to the calendar, which updates automatically. Note that dates may change if they fall on public holidays; in that case your salary is paid on the next business day.

Question 9

What is the minimum wage in the Netherlands?

Accepted Answer

The minimum wage in the Netherlands is updated twice a year, on January 1 and July 1. As of January 1, 2025, the gross monthly minimum wage for employees aged 21 and older is €2,070.00 for a full-time workweek. For younger employees, the minimum wage is a percentage of the full amount:

- Age 20: 80%
- Age 19: 60%
- Age 18: 50%
- Age 17: 39.5%
- Age 16: 34.5%
- Age 15: 30%

Albert Heijn applies salary scales that are above the legal minimum wage.

Question 10

What should I do if my salary is incorrect?

Accepted Answer

If you think your salary is incorrect, it's important to approach this systematically. Follow these comprehensive steps:

1. Check your payslip in detail:
   - Log in to Sam and open MyHR Connect
   - Go to 'My compensation overview' and view your payslip
   - Check all components: base hours, bonuses, allowances, and deductions

2. Compare with your actual hours:
   - Open GO MW in Sam
   - Check your scheduled and worked hours for the relevant period
   - Pay attention to special circumstances like holidays, Sundays, or evening hours (with bonuses)

3. Document the differences:
   - Take screenshots or notes of the discrepancies found
   - Calculate the exact difference in hours or amount
   - Gather evidence such as approved schedule changes

4. Contact your manager:
   - Discuss the discrepancies found with concrete examples
   - Ask for an explanation or correction
   - Make arrangements about the timeframe for correction

5. Escalation if necessary:
   - If the issue is not resolved, contact HR Support via Sam
   - Send an email to aholdservicedesk@genpact.com with your employee number and the details

Important tips:
- Always keep your payslips and work schedules as evidence
- Check your salary each period so errors are noticed quickly
- Salary errors are usually corrected in the next salary period

Question 11

How does the Christmas grocery discount work?

Accepted Answer

As an Albert Heijn employee, you receive an extra high employee discount on your Christmas groceries during the holiday season. Here's a detailed explanation:

What does the Christmas grocery discount include?
- You get 20% discount instead of the usual 10%
- The discount is intended for your Christmas groceries

Terms and limitations:
- Validity period: Usually 1-2 days before Christmas (exact dates are communicated annually via Sam)
- Exceptions: The discount does not apply to tobacco, liquor store items, gift cards, deposits, and certain promotions

How to use the discount?
1. Do your Christmas shopping within the specified period
2. Use your employee bonus card when checking out

Tip: Plan your Christmas groceries well and make a comprehensive list to maximize the benefit of this extra discount. The exact dates and any additional conditions are communicated each year in December via Sam, so keep an eye on your Sam messages!

Question 12

How can I transfer to a different AH store?

Accepted Answer

It's possible to transfer to a different Albert Heijn store. Here's how it works:

1. From AH to AH (non-franchise):
- Discuss your wish with your current manager
- Contact the manager of the desired store
- Both managers must agree
- Your contract and accrued rights remain intact
- Usually, a transfer form is filled out

2. From/to franchise:
- You need to apply again as a new hire
- This counts as a new appointment
- Discuss if accrued rights can be transferred

3. To AH XL:
- Same procedure as regular transfer
- Expect different working hours and busyness
- Possibly different departments and procedures
- May require extra training

Tips for a smooth transfer:
- Schedule an introduction meeting with the new store
- Make sure your personal details (address, bank) are up to date
- Ask about any new contracts or changes
- Agree clearly on your start date and role

Note: Franchise stores often have different rules and employment conditions.

Question 13

How is my salary calculated?

Accepted Answer

Your salary is calculated based on your position, age, and the number of hours worked. The base salary is determined by the CBA scales. On top of this, you receive bonuses for evening, night, and weekend work:

- Evening bonus (20:00-0:00): 50%
- Night bonus (0:00-6:00): 50%
- Sunday bonus: 50%
- Holiday bonus: 100%

You can find your exact hourly rate in the salary tables on this website or in your employment contract.

Question 14

When do I get paid?

Accepted Answer

At Albert Heijn, you get paid every four weeks on Monday, so you receive salary 13 times per year instead of 12.

Key details:
- Payment day: Monday, every 4 weeks
- Time: Usually in your bank account around 8:00 AM
- If the payment day is a holiday, you get paid on the next working day
- Applies to all AH stores, except franchise stores (may differ)
- You can view your payslip in MyHR Connect via Sam

What if payment is delayed?
- Check your bank app after 10:00 AM
- Confirm the payment date on your payslip or Sam
- If still missing, ask your manager or HR

Tips:
- Add payment dates to your calendar
- Plan bills and expenses around the 4-week cycle
- Always check your payslip to verify correct payment

The exact payment dates for 2025 and 2026 are on the homepage of this website.

Question 15

What is an all-in salary and how does it work?

Accepted Answer

An all-in salary is a specific salary arrangement that mainly applies to short part-timers (employees with a contract of 12 hours or less per week, i.e., ≤48 hours per period).

What does 'all-in' mean?
With an all-in contract, your vacation pay (8%) and vacation hours are paid directly with each salary period. You receive more money per hour immediately, but you don't accumulate vacation pay and vacation hours that you can use later.

How does it work in practice?

1. Base hourly rate: This is your standard hourly wage according to the CBA scale
2. All-in hourly rate: This is your base hourly rate increased with vacation pay and bonuses

Calculation example for a 15-year-old Stocker:
- Base hourly rate: €4.62 per hour
- All-in hourly rate: €6.15 per hour (including vacation pay and average bonuses)
- If you work 12 hours: 12 × €6.15 = €73.80 gross
- This amount already includes your vacation pay - you won't receive an extra payment in May

Difference between All-in and Regular contract:

All-in contract (short part-timer ≤12 hours/week):
- Vacation pay: Paid directly each period
- Vacation hours: Paid directly as money
- Advantage: Higher amount per period
- Disadvantage: No extra vacation pay in May

Regular contract (>12 hours/week):
- Vacation pay: Accumulated and paid in May (8% of annual salary)
- Vacation hours: Accumulated and available for time off
- Advantage: Large payment in May
- Disadvantage: Lower amount per period

Important to know:
- You don't receive extra vacation pay in May, as this is already included in your all-in salary
- If you start working more than 12 hours per week, you automatically switch to a regular contract
- The all-in system is convenient for students or flexible workers who want more immediate income and don't need accumulated vacation hours
- On your payslip, you'll see the all-in hourly rate and a note that vacation pay has been paid directly

Practical example of the difference:

Suppose: You're 21 years old, working as a Stocker, 12 hours per week (48 hours per period)

Scenario 1: All-in contract (short part-timer)
- Hourly rate: €19.18 all-in
- Per period: 48 × €19.18 = €920.64 gross
- You receive this amount every 4 weeks
- No vacation pay in May
- No vacation hours to take

Scenario 2: Regular contract (13 hours/week)
- Hourly rate: €14.40 base
- Per period: 52 × €14.40 = €748.80 gross (without bonuses)
- Plus: Vacation pay accumulates (8% = €59.90 per period)
- Plus: Vacation hours accumulate (approximately 3.8 hours per period)
- Total value comparable, but distributed differently throughout the year

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 16

How do I apply for employee discount?

Accepted Answer

As an Albert Heijn employee, you get 10% employee discount on your groceries by using the employee bonus card. This discount is automatically applied at the checkout and is paid every three periods with your salary. After starting employment, you'll receive an email from Albert Heijn within four weeks with an invitation to activate your personal bonus card. Follow the steps in the email to link your card to your account. You can then use your card at all Albert Heijn stores (not at franchise stores). Note: the discount doesn't apply to tobacco, liquor store items, gift cards, deposits, and certain promotions. More information about the employee discount conditions can be found on Sam.

Question 17

When is my employee discount paid?

Accepted Answer

Your employee discount is paid every three periods together with your salary. The payment takes place in periods 4, 7, and 11 of the year. The amount of the employee discount is based on the purchases you made in the previous three periods. This is automatically calculated and added to your payslip. Make sure to always use your employee bonus card when checking out, so your discount is correctly registered.

Question 18

How do I log in to Sam?

Accepted Answer

Sam is Albert Heijn's central employee system. Here's how to access it:

1. Go to sam.ahold.com(https://sam.ahold.com)
2. Log in with your PNL username (ends with @emea.royalhold.net)
3. Enter your password

Important features in Sam:
- View your schedule and availability
- Access MyHR Connect for payslips
- E-learning modules and training
- Company news and updates

Having login problems?
1. Check if you're using the correct username
2. Use the 'Forgot Password' option if needed
3. Ask your supervisor for help if you can't get in
4. For technical issues, contact the IT helpdesk

Tip: Bookmark sam.ahold.com for quick access.

Question 19

How do I reset my password?

Accepted Answer

Is your PNL username blocked or did you forget your password? Follow these steps:

1. Go to https://iam.aholddelhaize.com/
2. Click on 'Reset your Password'
3. Enter your PNL email address (ends with @emea.royalhold.net)
4. Enter the characters from the image
5. Set a new password that meets these requirements:
   - Minimum 8 characters
   - At least 1 uppercase letter
   - At least 1 number
6. Wait about 5 minutes for the new password to become active

Important:
- After changing your password, you may need to log in again to the @AH app
- If you recently reset, wait a few minutes before trying again
- If your account is locked after multiple failed attempts, wait or reset again
- Try clearing your browser cache or using a different browser if issues persist

Still can't log in? Ask your supervisor or contact the IT helpdesk for assistance.

Question 20

Where can I view my payslip?

Accepted Answer

You can view your payslips by following these steps:

1. Log in to SAM (sam.ahold.com)
2. Open the "MyHR Connect" application
3. Go to "My compensation overview"
4. Click on "View payslip"

Here you can:
- Download your current and previous payslips as PDF
- Check your salary, bonuses, and deductions
- Find your annual statement (available in January)
- View your employee discount and profit sharing

Tip: Keep your payslips for your records. They can be useful for applying for benefits or a mortgage.

Question 21

What is the Profit Sharing (WUK) and when do I receive it?

Accepted Answer

Albert Heijn offers a unique profit sharing scheme (WUK) to reward employees' contributions to the company's success.

For 2025, the WUK is paid in two parts:

1. Fixed WUK (December 2025):
- 45% of your average period salary
- Paid in period 12 (Monday, December 8, 2025)

2. Additional WUK (March 2026):
- Percentage to be confirmed
- Paid in period 3 (Monday, March 30, 2026)

Important details:
- Regular employees (≥13 hours/week) receive the fixed part in one payment in period 12
- Short part-timers receive the fixed part spread over all periods
- WUK does not apply to store managers or employees in salary scale Hay 17 or higher
- The amount is based on your average period salary including personal allowances

On your payslip, WUK appears as:
- Fixed part: 'WUK'
- For short part-timers: 'WUK advance KPT' with each period salary payment

Note: This scheme applies to employees under the Cao Supermarkt VGL. Different rules may apply for headquarters, distribution, or delivery employees.

Question 22

How much employee discount can I receive maximum?

Accepted Answer

You can receive a maximum of €75 in employee discount per quarter, with an annual maximum of €300. The discount is calculated on the total amount of your groceries and paid afterwards with your salary.

Question 23

What is the Sunday bonus at Albert Heijn?

Accepted Answer

At Albert Heijn, you receive a special bonus for working on Sundays:

Sunday bonus calculation:
- Base: Your normal hourly rate (100%)
- Bonus: 50% extra
- Total: 150% of your standard hourly rate

Example:
If you normally earn €12 per hour:
- Base rate on Sunday: €12
- Sunday bonus: €6 (50% of €12)
- Total per hour on Sunday: €18

Important points:
- The bonus applies to all hours worked on Sunday
- Applies to all positions and ages
- Automatically calculated in your salary
- Visible on your payslip as 'Sunday bonus'
- Can be combined with other bonuses (e.g., evening bonus)

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 24

What are the rules for vacation requests?

Accepted Answer

For requesting vacation at Albert Heijn, the following rules and procedures apply:

Request procedure:
1. Log in to AH Sam
2. Go to 'Request Leave'
3. Select the desired dates
4. Indicate the type of leave (vacation, special leave, etc.)
5. Add any additional notes if needed

Important:
- Regular vacation: request at least 3 weeks in advance
Approval process:
- Your manager reviews the request
- Takes into account team planning and busy periods
- You'll receive notification via Sam about the decision
- If denied, a reason will be provided

Tips for a smooth request:
- Plan your vacation well in advance
- Coordinate with colleagues about planning
- Consider busy periods
- Check your available vacation hours beforehand

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 25

Do I get extra pay for working on holidays?

Accepted Answer

Yes, for working on holidays you receive a bonus of 100% on top of your normal hourly rate, unless stated otherwise in your contract.

Example:
- If your normal hourly rate is €12, then on a holiday you earn:
  - Base: €12
  - Holiday bonus: €12 (100% extra)
  - Total: €24 per hour

The holiday bonus applies to all hours worked on official Dutch public holidays.

On your payslip, this is usually shown as 'Holiday bonus' or similar.

Note: Franchise stores may have different rules, and some contracts may specify exceptions.

Question 26

How can I adjust my availability?

Accepted Answer

Adjusting your availability is done through GO MW in AH Sam. Here's a complete guide:

Step by step:
1. Log in to AH Sam
2. Open GO MW
3. Go to the 'Availability' tab
4. Choose the period for which you want to make changes
5. Indicate your available times for each day
6. Save the changes

Important rules:
- With a contract of ≥12 hours, you must be available for at least 150% of your contract hours
- Changes only take effect after manager approval
- New availability applies from the next schedule period
- Submit changes at least 3 weeks in advance

Key considerations:
- Ensure your availability is realistic
- Account for travel time
- Consider school or study times
- Discuss structural changes with your manager

Tips:
- Keep a screenshot of your entered availability
- Regularly check if your availability is still current
- Communicate important changes personally with your manager

Question 27

When are you considered a short part-timer at Albert Heijn?

Accepted Answer

The difference between short part-timer, long part-timer, and full-timer is sometimes not entirely clear. Here's an explanation of the different contract types:

Full-timer:
- You are a full-timer if you have a 40-hour per week contract (160 hours per period)
- Your payslip shows under 'Contract Hours (OT): 160'

Long part-timer:
- You are a long part-timer if you have a contract for more than 12 hours and less than 40 hours per week
- Your payslip shows under 'Contract Hours' a number between 49 and 156 hours per period
- For example: 13, 20, or 39 hours per week

Short part-timer:
- You are a short part-timer (kpt'er) if you have a contract for 12 hours per week or less
- Your payslip shows under 'Contract' a number of 48 or fewer hours per period
- 48 hours per period means 12 hours per week (12 x 4 = 48)

Note: Contracts are only issued for numbers that are divisible by four.

Question 28

What are the different positions at Albert Heijn?

Accepted Answer

Albert Heijn offers various positions, each with its own responsibilities and salary levels:

- Stocker / Cashier A: Entry-level role, responsible for stocking shelves, facing products, and basic cashier tasks. Often for younger or new employees.
- Service Employee / Cashier B: More experienced cashier, customer service, handling returns, and sometimes supervising cash register area.
- Senior Fresh Department Employee: Specialist in fresh departments like bakery, produce, or deli. Responsible for product quality, presentation, and sometimes ordering.
- Shift Leader: Supervises a team during a shift, manages daily operations, solves issues, and ensures store standards.

There are also roles in logistics, online order picking, and management positions for those who want to grow further.

Question 29

What are the growth opportunities within Albert Heijn?

Accepted Answer

You can start as a stocker or cashier and grow to service employee, senior fresh department employee, or shift leader. For each step, you receive internal training and guidance. After turning 18, there are also opportunities for management positions.

Question 30

What contracts does Albert Heijn offer?

Accepted Answer

Albert Heijn offers the following contract types:

1. On-call contract (<12 hours)
- Flexible hours
- Ideal for students
- Minimum 4 hours per call

2. Part-time contract (12-38 hours)
- Fixed hours per week
- Availability minimum 150% of contract hours
- Possibility to increase hours

3. Full-time contract (38 hours)
- Fixed hours
- Full secondary employment benefits
- Pension accrual

All contracts start with a fixed term (usually 7 or 12 months) with possibility for extension or permanent contract.

Question 31

How does it work with working hours and schedules?

Accepted Answer

As an employee at Albert Heijn, you work in different shifts. The stores are usually open from 7:00 to 22:00. Your schedule is made based on your availability and contract. With a contract of 12 hours or more, you must be available for at least 150% of your contract hours.

Question 32

What training does Albert Heijn offer?

Accepted Answer

Albert Heijn invests in your development with various training programs:

1. Basic training:
- Cashier training
- Fresh department training (produce, deli, bakery)
- First aid course
- HACCP/Food safety

2. Specialized training:
- Leadership training for shift leaders
- Category management
- Sales training

3. E-learning modules:
- Customer service
- Safe working
- Sustainability

4. Development programs:
- Retail Management Traineeship
- Young AH program

Ask your manager about the possibilities for your position.

Question 33

How can I apply at Albert Heijn?

Accepted Answer

You can apply at Albert Heijn via werk.ah.nl or in the store itself. On the website, you'll find an overview of open positions and can apply online directly. In the store, you can ask for the manager and express your interest.

Question 34

Can I work at Albert Heijn as a 14-year-old?

Accepted Answer

Yes, from age 14 you can work as a stocker at Albert Heijn. Dutch law allows 14-year-olds to do light work with restrictions:

- You can only work outside school hours, not after 7 PM, and not on Sundays
- Max 2 hours on school days, 7 hours on non-school days, and 12 hours per school week
- Allowed tasks: stocking light products, tidying, sweeping, facing products
- Not allowed: cash register, heavy lifting, or dangerous equipment
- You need parental consent to work

For more information, ask at the information desk in the store or check the Dutch government website on youth employment.

Question 35

Can I work at Albert Heijn as a 12-year-old?

Accepted Answer

No, as a 12-year-old you cannot yet work at Albert Heijn. The minimum legal age to work in supermarkets in the Netherlands is 13 years.

If you are younger than 13, you can consider babysitting, newspaper delivery, or small chores at home, but not official employment at Albert Heijn or other supermarkets.

Once you turn 13, you can start with light work under strict rules.

Question 36

Can I work at Albert Heijn as a 13-year-old?

Accepted Answer

Yes, as a 13-year-old you can perform limited light tasks at Albert Heijn, under Dutch child labor laws:

- You cannot lift heavy items (max 10 kg) or push heavy carts (max 20 kg)
- Allowed tasks: sweeping, facing products, stocking light items (e.g., toilet paper, chips), tidying baskets and carts, returning groceries
- You cannot work on the cash register or with dangerous equipment
- You can work only outside school hours, not after 7 PM, and not on Sundays
- Maximum 2 hours on school days, 7 hours on non-school days, and 12 hours per week during school weeks

Hiring 13-year-olds depends on the store manager; some stores do, others don't. Always discuss with your parents first.

Question 37

What are the break rules?

Accepted Answer

View a breakdown of breaks by age group and work duration.

Under 18
Shift duration (hours):
- 4:00 - 4:15 hours: 15 min paid break
- 4:30 - 8:15 hours: 15 min paid break + 30 min unpaid break
- 8:30 - 9:00 hours: 2x 15 min paid break + 30 min unpaid break
- 9:15 - 10:00 hours: 2x 15 min paid break + 2x 30 min unpaid break

18 or older
Shift duration (hours):
- 4:00 - 5:15 hours: 15 min paid break
- 5:30 - 8:15 hours: 15 min paid break + 30 min unpaid break
- 8:30 - 9:00 hours: 2x 15 min paid break + 30 min unpaid break
- 9:15 - 12:00 hours: 2x 15 min paid break + 2x 30 min unpaid break

Note:
- Your break starts when you leave your workplace and ends when you return
- If you work more than 4.5 hours and continue working after 19:00, you are entitled to a meal allowance of €9.00
- These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

Question 38

How does the pension scheme work?

Accepted Answer

As an Albert Heijn employee, you build up pension through Ahold Delhaize Pension. The main points:

1. You start accruing pension from age 21
2. Pension accrual is a percentage of your gross salary
3. You pay part of the pension premium via your salary, AH pays the rest
4. You can make additional voluntary contributions to increase your pension
5. You can view your current pension status and projections via www.aholddelhaizepensioen.nl or MijnPensioenoverzicht.nl
6. If you leave Albert Heijn, your accrued pension remains with the fund and will be paid out upon retirement

More information about the pension scheme can be found at www.aholddelhaizepensioen.nl.

Question 39

What are the rules for taking special leave?

Accepted Answer

You get special leave for special events:

1. Marriage/registered partnership: 2 days
2. Marriage of family (1st degree): 1 day
3. Birth of child: 1 week paid (partner)
4. Death:
- Partner/child: 4 days
- Parent: 2 days
- Grandparent/grandchild: 1 day
5. Moving: 1 day per year

Request special leave at least two weeks in advance through your manager.

Question 40

How does the travel allowance work?

Accepted Answer

For travel expenses, the following rules apply:

1. Commuting:
- Allowance from 10 km one-way
- Maximum 35 km one-way
- €0.19 per kilometer

2. Calculation:
- Based on fastest route via Google Maps
- Only for worked days
- No allowance during illness/vacation

3. Application:
- Via MyHR Connect on Sam
- Report address changes immediately

The allowance is paid monthly with your salary.

Question 41

Where can you find your annual income statement (jaaropgave)?

Accepted Answer

You can obtain your annual income statement in different ways:

1. If you are still employed:
- Log in to MyHR Connect via SAM
- Go to 'My compensation overview' or search for 'payslip'
- Go to 'View salary history'
- Find the annual statement on page 2 of your January payslip (computer only)
- Download and save your annual statement for tax purposes

2. If you have left employment:
Send an email to aholdservicedesk@genpact.com including:
- Your full name
- Your date of birth
- Your former employee number (GlempID) – if known
- The year
- Your current email address

Important information:
- The annual statement is usually made available in January
- You need this document for your tax return
- It shows your total income and withheld wage tax
- Request your annual statement in time if you have left employment

Question 42

How do you download and use the @AH app?

Accepted Answer

The @AH app is a convenient app for Albert Heijn employees

1. Download:
- Apple: Download from the App Store
- Android: Download from the Google Play Store

2. Main features:
- View work schedule (next 3 weeks)
- View and accept available shifts
- Coming soon: swap shifts with colleagues

3. Login:
- Use your Sam login (PNL code)
- Your phone number must be registered in MyHR Connect
- Register your phone number via the store computer if not done yet

Having trouble logging in? Ask a shift leader or manager for help.

Question 43

What are the rules when a family member passes away?

Accepted Answer

In case of the death of a family member, you are entitled to special leave. The duration depends on your relationship to the deceased:

1. Immediate family (partner, child): 4 days leave
2. Parents: 2 days leave
3. Grandparents/grandchildren: 1 day leave

If you feel mentally unable to work:
- Discuss this with your manager
- Request additional days off if needed
- For prolonged mental health issues, contact the company doctor
- Calling in sick is possible if you're mentally unable to work

Tips for returning to work:
- Be open about your situation with your manager
- Discuss if temporary adjusted working hours or tasks are needed
- Take the time you need to process the loss

Note: These rules apply to Albert Heijn stores directly under Albert Heijn. Franchise stores may have different rules.

Question 44

How much do you earn as a 13-year-old at Albert Heijn?

Accepted Answer

As a 13-year-old at Albert Heijn, you can work as a Stocker/Cashier A/Holiday Worker. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €4.62 per hour
- All-in hourly rate: €6.15 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation:
- 4 hours per week: approx €18.48 - €24.60 per week (€74 - €98 per 4 weeks)
- 8 hours per week: approx €36.96 - €49.20 per week (€148 - €197 per 4 weeks)
- 12 hours per week: approx €55.44 - €73.80 per week (€222 - €295 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

Important information for 13-year-olds:
As a 13-year-old, you can work a maximum of 12 hours per week during school weeks, only outside school hours and not after 7 PM. You cannot lift heavy items (max 10 kg) or work at the cash register.

These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 45

How much do you earn as a 14-year-old at Albert Heijn?

Accepted Answer

As a 14-year-old at Albert Heijn, you can work as a Stocker/Cashier A/Holiday Worker. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €4.62 per hour
- All-in hourly rate: €6.15 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation:
- 4 hours per week: approx €18.48 - €24.60 per week (€74 - €98 per 4 weeks)
- 8 hours per week: approx €36.96 - €49.20 per week (€148 - €197 per 4 weeks)
- 12 hours per week: approx €55.44 - €73.80 per week (€222 - €295 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

Important information for 14-year-olds:
As a 14-year-old, you can work a maximum of 12 hours per week during school weeks, only outside school hours and not after 7 PM. You can perform light tasks such as stocking shelves and facing products.

These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 46

How much do you earn as a 15-year-old at Albert Heijn?

Accepted Answer

As a 15-year-old at Albert Heijn, you can work as a Stocker/Cashier A/Holiday Worker. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €4.62 per hour
- All-in hourly rate: €6.15 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation:
- 8 hours per week: approx €36.96 - €49.20 per week (€148 - €197 per 4 weeks)
- 12 hours per week: approx €55.44 - €73.80 per week (€222 - €295 per 4 weeks)
- 16 hours per week: approx €73.92 - €98.40 per week (€296 - €394 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

Important information for 15-year-olds:
As a 15-year-old, you can work a maximum of 12 hours per week during school weeks, only outside school hours and not after 7 PM. During holidays, you can work more hours.

These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 47

How much do you earn as a 16-year-old at Albert Heijn?

Accepted Answer

As a 16-year-old at Albert Heijn, your salary depends on the position you work in. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €5.33 per hour
- All-in hourly rate: €7.10 per hour

Service Employee/Cashier B:
- Base hourly rate: €6.50 per hour
- All-in hourly rate: €8.66 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker):
- 8 hours per week: approx €42.64 - €56.80 per week (€171 - €227 per 4 weeks)
- 12 hours per week: approx €63.96 - €85.20 per week (€256 - €341 per 4 weeks)
- 16 hours per week: approx €85.28 - €113.60 per week (€341 - €454 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

As a 16-year-old, your working hours are limited during school weeks. During holidays, you can work more hours. These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 48

How much do you earn as a 17-year-old at Albert Heijn?

Accepted Answer

As a 17-year-old at Albert Heijn, your salary depends on the position you work in. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €6.09 per hour
- All-in hourly rate: €8.11 per hour

Service Employee/Cashier B:
- Base hourly rate: €7.31 per hour
- All-in hourly rate: €9.73 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker):
- 8 hours per week: approx €48.72 - €64.88 per week (€195 - €260 per 4 weeks)
- 12 hours per week: approx €73.08 - €97.32 per week (€292 - €389 per 4 weeks)
- 16 hours per week: approx €97.44 - €129.76 per week (€390 - €519 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

As a 17-year-old, you have more opportunities to work hours than younger employees. These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 49

How much do you earn as an 18-year-old at Albert Heijn?

Accepted Answer

As an 18-year-old at Albert Heijn, your salary depends on the position you work in. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €7.20 per hour
- All-in hourly rate: €9.59 per hour

Service Employee/Cashier B:
- Base hourly rate: €7.90 per hour
- All-in hourly rate: €10.52 per hour

Shift Leader:
- Base hourly rate: €9.39 per hour
- All-in hourly rate: €12.50 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker):
- 12 hours per week: approx €86.40 - €115.08 per week (€346 - €460 per 4 weeks)
- 16 hours per week: approx €115.20 - €153.44 per week (€461 - €614 per 4 weeks)
- 24 hours per week: approx €172.80 - €230.16 per week (€691 - €921 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

As an 18-year-old, you can perform all functions and no longer have work hour restrictions. These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 50

How much do you earn as a 19-year-old at Albert Heijn?

Accepted Answer

As a 19-year-old at Albert Heijn, your salary depends on the position you work in. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €8.64 per hour
- All-in hourly rate: €11.51 per hour

Service Employee/Cashier B:
- Base hourly rate: €8.77 per hour
- All-in hourly rate: €11.68 per hour

Shift Leader:
- Base hourly rate: €10.39 per hour
- All-in hourly rate: €13.84 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker):
- 12 hours per week: approx €103.68 - €138.12 per week (€415 - €552 per 4 weeks)
- 24 hours per week: approx €207.36 - €276.24 per week (€829 - €1,105 per 4 weeks)
- 32 hours per week: approx €276.48 - €368.32 per week (€1,106 - €1,473 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 51

How much do you earn as a 20-year-old at Albert Heijn?

Accepted Answer

As a 20-year-old at Albert Heijn, your salary depends on the position you work in. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A:
- Base hourly rate: €11.52 per hour
- All-in hourly rate: €15.34 per hour

Service Employee/Cashier B:
- Base hourly rate: €11.72 per hour
- All-in hourly rate: €15.61 per hour

Shift Leader:
- Base hourly rate: €11.92 per hour
- All-in hourly rate: €15.87 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker):
- 12 hours per week: approx €138.24 - €184.08 per week (€553 - €736 per 4 weeks)
- 24 hours per week: approx €276.48 - €368.16 per week (€1,106 - €1,473 per 4 weeks)
- 32 hours per week: approx €368.64 - €490.88 per week (€1,475 - €1,964 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

At 20 years old, you earn 80% of the adult salary. These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 52

How much do you earn as a 21-year-old at Albert Heijn?

Accepted Answer

As a 21-year-old at Albert Heijn, your salary depends on the position you work in and your years of experience. These are the starting hourly rates effective from June 16, 2025:

Stocker/Cashier A (0-1 year experience):
- Base hourly rate: €14.40 per hour
- All-in hourly rate: €19.18 per hour

Service Employee/Cashier B (starting):
- Base hourly rate: €14.70 per hour
- All-in hourly rate: €19.57 per hour
- With experience: up to €16.43 per hour (all-in €21.88)

Shift Leader (starting):
- Base hourly rate: €15.00 per hour
- All-in hourly rate: €19.97 per hour
- With experience: up to €17.42 per hour (all-in €23.20)

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker starting):
- 12 hours per week: approx €172.80 - €230.16 per week (€691 - €921 per 4 weeks)
- 24 hours per week: approx €345.60 - €460.32 per week (€1,382 - €1,841 per 4 weeks)
- 32 hours per week: approx €460.80 - €613.76 per week (€1,843 - €2,455 per 4 weeks)
- 36 hours per week: approx €518.40 - €690.48 per week (€2,074 - €2,762 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

From age 21, you earn the adult salary and can progress within your function with periodic salary increases. These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 53

How much do you earn as a 22-year-old at Albert Heijn?

Accepted Answer

As a 22-year-old at Albert Heijn, your salary depends on the position you work in and your years of experience. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A (0-1 year experience):
- Base hourly rate: €14.40 per hour
- All-in hourly rate: €19.18 per hour

Service Employee/Cashier B:
- Base hourly rate: €14.70 - €16.43 per hour (depending on experience)
- All-in hourly rate: €19.57 - €21.88 per hour

Shift Leader:
- Base hourly rate: €15.00 - €17.42 per hour (depending on experience)
- All-in hourly rate: €19.97 - €23.20 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker starting):
- 24 hours per week: approx €345.60 - €460.32 per week (€1,382 - €1,841 per 4 weeks)
- 32 hours per week: approx €460.80 - €613.76 per week (€1,843 - €2,455 per 4 weeks)
- 36 hours per week: approx €518.40 - €690.48 per week (€2,074 - €2,762 per 4 weeks)
- 40 hours per week: approx €576.00 - €767.20 per week (€2,304 - €3,069 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

As a 22-year-old, you receive the adult salary with opportunities for progression and periodic increases based on experience. These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 54

How much do you earn as a 23-year-old at Albert Heijn?

Accepted Answer

As a 23-year-old at Albert Heijn, your salary depends on the position you work in and your years of experience. These are the hourly rates effective from June 16, 2025:

Stocker/Cashier A (0-1 year experience):
- Base hourly rate: €14.40 per hour
- All-in hourly rate: €19.18 per hour

Service Employee/Cashier B:
- Base hourly rate: €14.70 - €16.43 per hour (depending on experience)
- All-in hourly rate: €19.57 - €21.88 per hour

Shift Leader:
- Base hourly rate: €15.00 - €17.42 per hour (depending on experience)
- All-in hourly rate: €19.97 - €23.20 per hour

What does 'all-in' mean?
The all-in hourly rate is an average that includes bonuses for evening and weekend work. Your actual hourly rate may vary depending on when you work.

Example calculation (Stocker starting):
- 24 hours per week: approx €345.60 - €460.32 per week (€1,382 - €1,841 per 4 weeks)
- 32 hours per week: approx €460.80 - €613.76 per week (€1,843 - €2,455 per 4 weeks)
- 36 hours per week: approx €518.40 - €690.48 per week (€2,074 - €2,762 per 4 weeks)
- 40 hours per week: approx €576.00 - €767.20 per week (€2,304 - €3,069 per 4 weeks)

Additional bonuses:
- Sunday work: +50% on your hourly rate
- Public holidays: +100% on your hourly rate
- Evening bonus (22:00-00:00): +50%
- Night bonus (00:00-06:00): +50%

Career advancement opportunities:
As a 23-year-old with several years of experience, you can advance to higher positions or receive higher periodic scales within your function. You can also participate in training and development programs for further career growth.

These salaries are set according to the VGL collective labor agreement and are effective from June 16, 2025.

Question 55

When does Albert Heijn pay in 2026?

Accepted Answer

Albert Heijn pays employees 13 times per year, at the end of each 4-week work period. The payment dates for 2026 are:

- Period 1: February 2, 2026
- Period 2: March 2, 2026
- Period 3: March 30, 2026 (includes profit sharing back payment)
- Period 4: April 27, 2026 (includes employee discount)
- Period 5: May 25, 2026
- Period 6: June 22, 2026
- Period 7: July 20, 2026 (includes employee discount)
- Period 8: August 17, 2026
- Period 9: September 14, 2026
- Period 10: October 12, 2026
- Period 11: November 9, 2026 (includes employee discount)
- Period 12: December 7, 2026

Note: If a payment day falls on a public holiday, the salary is paid on the next working day.

Question 56

What is the AH pay schedule for 2026?

Accepted Answer

The Albert Heijn pay schedule for 2026 consists of 13 periods of 4 weeks each. Each period ends with a salary payment. The work periods and corresponding payment dates are:

- Period 1: work period Dec 29 – Jan 25, payment Feb 2
- Period 2: work period Jan 26 – Feb 22, payment Mar 2
- Period 3: work period Feb 23 – Mar 22, payment Mar 30
- Period 4: work period Mar 23 – Apr 19, payment Apr 27
- Period 5: work period Apr 20 – May 17, payment May 25
- Period 6: work period May 18 – Jun 14, payment Jun 22
- Period 7: work period Jun 15 – Jul 12, payment Jul 20
- Period 8: work period Jul 13 – Aug 9, payment Aug 17
- Period 9: work period Aug 10 – Sep 6, payment Sep 14
- Period 10: work period Sep 7 – Oct 4, payment Oct 12
- Period 11: work period Oct 5 – Nov 1, payment Nov 9
- Period 12: work period Nov 2 – Nov 29, payment Dec 7

You can add all payment dates to your calendar via the home page.

Question 57

How do I know when my next Albert Heijn payment is?

Accepted Answer

There are several ways to keep track of your next Albert Heijn payment:

1. Via this website: The home page of AHBetaaldagen.nl shows a real-time countdown to the next payment day.
2. Calendar integration: You can add all payment dates directly to your Google Calendar, Apple Calendar, or Outlook via the calendar button on the home page.
3. Via SAM: Log in to the Albert Heijn intranet (SAM) and go to MyHR Connect to view your salary overviews.
4. Pay slip: Your pay slip always shows the period and the corresponding payment date.

Albert Heijn pays 13 times per year. Salary is always paid on Monday, unless that day is a public holiday — then on the next working day.

Question 58

When is vacation pay paid out at Albert Heijn?

Accepted Answer

How and when vacation pay is paid at Albert Heijn depends on your contract:

All-in hourly rate (most common for flex workers and on-call employees):
Vacation pay and vacation hours are already included in your hourly rate. You receive this with every salary payment, spread throughout the year. On your pay slip, these are shown as separate components.

Permanent contracts:
Employees with a permanent contract may receive vacation pay as a separate payment, typically in spring (period 5 or 6). Check your employment contract or ask your manager for the exact arrangement that applies to you.

Not sure how your vacation pay is arranged? View your pay slip in SAM via MyHR Connect, or check with HR.

Question 59

What is the difference between gross and net salary at Albert Heijn?

Accepted Answer

The gross salary is the amount you earn before taxes and deductions. The net salary is what you actually receive in your bank account.

Deductions from gross to net:
- Income tax (wage tax + national insurance contributions)
- Health insurance contribution (ZVW)
- Any pension contributions

Gross vs net guideline:
- For younger employees (under 18), the net amount is usually 80-90% of gross.
- For adult employees with a modal income, the net amount is approximately 70-80% of gross, depending on your personal situation.

You can calculate your exact net salary with our salary calculator on the 'Calculate Salary' page.

Question 60

How does the employee discount work for part-time workers at Albert Heijn?

Accepted Answer

The employee discount at Albert Heijn works the same for part-time workers as for full-time workers. As an AH employee, you receive a fixed discount amount per year that you can spend on Albert Heijn purchases, regardless of your working hours.

How does the employee discount work?
- The discount amount is automatically credited with your salary in certain periods.
- On your pay slip, you can see the employee discount as a separate item.
- The discount is paid out 3 times per year: in periods 1, 4, 7 and 11.

You do not need to request the employee discount separately — it is processed automatically as long as you are employed at Albert Heijn.

Question 61

Can I download my pay slip via SAM?

Accepted Answer

Yes, you can download and view your pay slip via the SAM portal of Albert Heijn. Follow these steps:

1. Go to sam.ah.nl and log in with your SAM username and password.
2. Go to 'MyHR Connect'.
3. Click on 'My Reward Overview' or 'Pay Slips'.
4. Select the desired period to view or download your pay slip as a PDF.

Your pay slip is available once your salary has been processed, usually a few days before the payment day. Having problems logging into SAM? Check the FAQ questions about SAM login issues for help.

Question 62

Which periods does Albert Heijn have in 2026?

Accepted Answer

Albert Heijn works with a 13-period structure per year, where each period lasts 4 weeks. For 2026, these are the following periods:

- Period 1: December 29, 2025 – January 25, 2026
- Period 2: January 26 – February 22, 2026
- Period 3: February 23 – March 22, 2026
- Period 4: March 23 – April 19, 2026
- Period 5: April 20 – May 17, 2026
- Period 6: May 18 – June 14, 2026
- Period 7: June 15 – July 12, 2026
- Period 8: July 13 – August 9, 2026
- Period 9: August 10 – September 6, 2026
- Period 10: September 7 – October 4, 2026
- Period 11: October 5 – November 1, 2026
- Period 12: November 2 – November 29, 2026

Each period ends with a salary payment, approximately one week after the end of the work period.

Question 63

How do I calculate my net salary at Albert Heijn?

Accepted Answer

You can calculate your net salary at Albert Heijn with our free salary calculator at ahbetaaldagen.nl/en/salaris-berekenen.

What you need for the calculation:
1. Your role (shelf stacker, cashier, shift leader, etc.)
2. Your age
3. The number of hours worked per week or per period

Steps:
1. Go to the 'Calculate Salary' page
2. Select your role and age group
3. Enter your worked hours
4. The calculator immediately shows your gross hourly rate and an estimate of your net salary

Note that allowances (Sunday work +50%, public holidays +100%, evening allowance +50%) are not automatically included in the basic calculation.

Frequently Asked Questions

How do breaks work for employees under and over 18?

When does my break start and end?

I have 2 shifts in one day, how much break do I get?

When are you entitled to meal allowance?

How does deposit work in my meal allowance?

I'm pregnant, am I entitled to more breaks?

When is my salary paid during holidays?

How can I add my payment dates to my calendar?

What is the minimum wage in the Netherlands?

What should I do if my salary is incorrect?

How does the Christmas grocery discount work?

How can I transfer to a different AH store?

How is my salary calculated?

When do I get paid?

What is an all-in salary and how does it work?

How do I apply for employee discount?

When is my employee discount paid?

How do I log in to Sam?

How do I reset my password?

Where can I view my payslip?

What is the Profit Sharing (WUK) and when do I receive it?

How much employee discount can I receive maximum?

What is the Sunday bonus at Albert Heijn?

What are the rules for vacation requests?

Do I get extra pay for working on holidays?

How can I adjust my availability?

When are you considered a short part-timer at Albert Heijn?

What are the different positions at Albert Heijn?

What are the growth opportunities within Albert Heijn?

What contracts does Albert Heijn offer?

How does it work with working hours and schedules?

What training does Albert Heijn offer?

How can I apply at Albert Heijn?

Can I work at Albert Heijn as a 14-year-old?

Can I work at Albert Heijn as a 12-year-old?

Can I work at Albert Heijn as a 13-year-old?

What are the break rules?

How does the pension scheme work?

What are the rules for taking special leave?

How does the travel allowance work?

Where can you find your annual income statement (jaaropgave)?

How do you download and use the @AH app?

What are the rules when a family member passes away?

How much do you earn as a 13-year-old at Albert Heijn?

How much do you earn as a 14-year-old at Albert Heijn?

How much do you earn as a 15-year-old at Albert Heijn?

How much do you earn as a 16-year-old at Albert Heijn?

How much do you earn as a 17-year-old at Albert Heijn?

How much do you earn as an 18-year-old at Albert Heijn?

How much do you earn as a 19-year-old at Albert Heijn?

How much do you earn as a 20-year-old at Albert Heijn?

How much do you earn as a 21-year-old at Albert Heijn?

How much do you earn as a 22-year-old at Albert Heijn?

How much do you earn as a 23-year-old at Albert Heijn?

When does Albert Heijn pay in 2026?

What is the AH pay schedule for 2026?

How do I know when my next Albert Heijn payment is?

When is vacation pay paid out at Albert Heijn?

What is the difference between gross and net salary at Albert Heijn?

How does the employee discount work for part-time workers at Albert Heijn?

Can I download my pay slip via SAM?

Which periods does Albert Heijn have in 2026?

How do I calculate my net salary at Albert Heijn?