Question 1

When is my salary paid during holidays?

AH Betaaldagen · Accepted Answer

If a payment day falls on a holiday, your salary will be paid on the next working day. This is because banks don't process payments on holidays. You can find the exact payment dates for 2025 and 2026 on the homepage of this website.

Question 2

How can I add my payment dates to my calendar?

AH Betaaldagen · Accepted Answer

You can find the 2025 and 2026 pay dates on the homepage of this website. From there you can subscribe to the calendar, which updates automatically. Note that dates may change if they fall on public holidays; in that case your salary is paid on the next business day.

Question 3

What is the minimum wage in the Netherlands?

AH Betaaldagen · Accepted Answer

The minimum wage in the Netherlands is updated twice a year, on January 1 and July 1. As of January 1, 2025, the gross monthly minimum wage for employees aged 21 and older is €2,070.00 for a full-time workweek. For younger employees, the minimum wage is a percentage of the full amount:

- Age 20: 80%
- Age 19: 60%
- Age 18: 50%
- Age 17: 39.5%
- Age 16: 34.5%
- Age 15: 30%

Albert Heijn applies salary scales that are above the legal minimum wage.

Question 4

What should I do if my salary is incorrect?

AH Betaaldagen · Accepted Answer

If you think your salary is incorrect, it's important to approach this systematically. Follow these comprehensive steps:

1. Check your payslip in detail:
   - Log in to Sam and open MyHR Connect
   - Go to 'My compensation overview' and view your payslip
   - Check all components: base hours, bonuses, allowances, and deductions

2. Compare with your actual hours:
   - Open GO MW in Sam
   - Check your scheduled and worked hours for the relevant period
   - Pay attention to special circumstances like holidays, Sundays, or evening hours (with bonuses)

3. Document the differences:
   - Take screenshots or notes of the discrepancies found
   - Calculate the exact difference in hours or amount
   - Gather evidence such as approved schedule changes

4. Contact your manager:
   - Discuss the discrepancies found with concrete examples
   - Ask for an explanation or correction
   - Make arrangements about the timeframe for correction

5. Escalation if necessary:
   - If the issue is not resolved, contact HR Support via Sam
   - Send an email to aholdservicedesk@genpact.com with your employee number and the details

Important tips:
- Always keep your payslips and work schedules as evidence
- Check your salary each period so errors are noticed quickly
- Salary errors are usually corrected in the next salary period

When is my salary paid during holidays?

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