Question 1

How does it work with working hours and schedules?

AH Betaaldagen · Accepted Answer

As an employee at Albert Heijn, you work in different shifts. The stores are usually open from 7:00 to 22:00. Your schedule is made based on your availability and contract. With a contract of 12 hours or more, you must be available for at least 150% of your contract hours.

Question 2

How can I transfer to a different AH store?

AH Betaaldagen · Accepted Answer

It's possible to transfer to a different Albert Heijn store. The following rules and steps apply:

1. AH to AH (non-franchise):
- Discuss your transfer request with your current manager
- Contact the manager of the desired store
- The transfer can be arranged internally if both managers agree
- Your contract and accrued rights remain intact

2. From/to franchise:
- You need to apply again
- This counts as a new appointment
- Discuss possible transfer of your rights

3. To AH XL:
- Same procedure as regular transfer
- Consider different working hours and busyness
- Possibly different departments and procedures
- Training for specific XL procedures may be needed

Tip: Schedule an introduction meeting with the new store to discuss possibilities.

Question 3

What are the rules for working in different AH stores?

AH Betaaldagen · Accepted Answer

It's possible to work in different Albert Heijn stores. The following rules apply:

1. You need permission from both store managers
2. You may not work more than the maximum allowed hours
3. Your hours are registered per store
4. You receive one payslip for all your worked hours
5. Travel expenses are calculated per store

Discuss the possibilities with your own manager before working in another store.

Question 4

What are the rules for vacation requests?

AH Betaaldagen · Accepted Answer

For requesting vacation at Albert Heijn, the following rules and procedures apply:

Request procedure:
1. Log in to AH Sam
2. Go to 'Request Leave'
3. Select the desired dates
4. Indicate the type of leave (vacation, special leave, etc.)
5. Add any additional notes if needed

Important:
- Regular vacation: request at least 3 weeks in advance
Approval process:
- Your manager reviews the request
- Takes into account team planning and busy periods
- You'll receive notification via Sam about the decision
- If denied, a reason will be provided

Tips for a smooth request:
- Plan your vacation well in advance
- Coordinate with colleagues about planning
- Consider busy periods
- Check your available vacation hours beforehand

Note: These rules apply to Albert Heijn stores that fall directly under Albert Heijn. Franchise stores may have different rules.

How does it work with working hours and schedules?

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